Keypad

I need a new Keypad card. If you’ve lost your keypad card, don’t worry you can order a replacement card by completing the 'Order a new Keypa...
Can I top up without my Power NI Keypad card? You can still purchase top-ups without your Keypad card, if you have your 19 digit premise number. This should begin with the...
Why did I get a longer top up code than normal? Keypad top-up codes usually have 20-digits. However, when a change needs to be made to your meter, you’ll receive a longer c...
Do Keypad customers pay more for electricity? Keypad customers get 2.5%* discount off all electricity used. It doesn’t matter how much energy you use, there is no l...
How can I get a keypad meter installed? Keypad is a convenient way to support household budgeting by being able to keep a track of what you’re spending. If you are ...
How can I save money using a Keypad? You can get FREE* electricity with Keypad Reward With Keypad reward, when you top up £50 or more in a single transaction ...
How can I top up? 1. There are several ways you can buy a Keypad top-up: Online or using our app, why not register or login now. 24...
I’ve lost my top-up code. Don’t worry if you’ve lost your top up code. Our team would be happy to assist you with this, please call us on 03457 ...
Can I store my card details for future top ups? You can opt to save your card details to speed up future payment within your online account. When storing a card, you will be requ...
How do I use my Keypad? Make the most of your Keypad: * Press this before entering top up codes. # Press this after entering top up codes. # Press th...

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