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Switch to Power NI
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Get a quote
Compare electricity plans & prices
Moving House
Compare Plans & Prices
Compare electricity plans & prices
Pay by bill
Keypad pay-as-you-go
Electric car tariffs
Go green
Unit rates
Help & Support
Help & support
Energy guides
Codes of practice
About Power NI
About Power NI
Energia Group
Innovation
Sustainability
Community
Customers
Careers at Power NI
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Contact us
My account login
Online account benefits
Top up my keypad
Pay my bill
Submit meter reading
Moving house
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Keypad
I need a new Keypad card.
If you’ve lost your keypad card, don’t worry you can order a replacement card by completing the form below and we will...
Can I top up without my Power NI Keypad card?
You can still make top ups without your Keypad card, if you have your 19 digit premise number. This should begin with the numbers ...
Do Keypad customers pay more for electricity?
Keypad customers get 2.5%* discount off all electricity used. It doesn’t matter how much energy you use, there is no l...
How can I get a keypad meter installed?
Keypad is a convenient way to support household budgeting by being able to keep a track of what you’re spending. If you are ...
How can I save money using a Keypad?
You can get FREE* electricity with Keypad Reward With Keypad reward, when you top up £50 or more in a single transaction ...
How can I top up?
1. There are several ways you can buy a Keypad top up: Online or using our app, why not register or login now. 24...
Can I store my card details for future top ups?
You can opt to save your card details to speed up future payment within your online account. When storing a card, you will be requ...
How do I use my Keypad?
Make the most of your Keypad: * Press this before entering top up codes. # Press this after entering top up codes. # Press th...
How much does it cost to have a Keypad meter installed?
Keypad is our pay as you go option making it easier to budget and keep a track of what you’re spending. As a Power NI custom...
I topped up. but the full amount has not been added to my Keypad
If there is an outstanding balance on your account, a percentage of each top-up you buy goes towards reducing this until it is cle...
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