Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
There is no difference in the electricity that is supplied to your home. Individual properties cannot be targeted to receive Eco Energy only. By signing up to Eco Energy, Power NI commits to purchase the equivalent of your consumption from renewable sources.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields