Billing FAQs
Northern Ireland Electricity Networks (NIE Networks) offer a medical customer care information service to customers who are dependent on life supporting equipment.
If you use electrical equipment that is vital to your health, you may wish to register with NIE Networks to receive up-to-date information during a power cut or interruption to your supply.
You can register for this service on the NIE Networks website or by calling NIE Network’s customer helpline on 03457 643 643.