Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
To view your bills on online account go to 'My Bills'. You can also view your bills from your billing dashboard and have the options to save and print these. It is also important to download the most up-to-date version of Adobe PDF.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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