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Important information

From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.

Bills & Payments

PowerNI Help & Support Bills & Payments How do I change my Direct Debit amount?

How do I change my Direct Debit amount?

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  • Direct Debit management

You can change your Direct Debit amount in your online account. You can adjust your payment within a range tailored to your account, helping you stay on track with your energy usage and balance. If you need any help or would prefer to contact us, our team is still here to help.


More billing questions


More billing questions

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