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Bills & Payments

PowerNI Help & Support Bills & Payments How do I change the bank account my Direct Debit is taken from?

Quick help

You can log in to your online account to action the task below.

Update account details

How do I change the bank account my Direct Debit is taken from?

  • My Home
  • Bills & Payments
  • Direct Debit management

You can change the bank account your direct debit is taken from within your online account. 

  1. Login to your online account
  2. Go to ‘My Account’ and select ‘My Details’ 
  3. Within ‘My Details’ select the option ‘Payment Details’
  4. To update your bank details, click on ‘update’
  5. Edit your account number and sort code
  6. Save your changes to complete the request.


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