Billing FAQs
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If you recently made a payment on your bill and are concerned that we haven’t received this payment please be aware that bank holidays and public holidays can cause a delay.
If you don't believe that your payment has been delayed by a bank or public holiday, please get in contact with us, visit our contact us page.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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