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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

Bills & Payments

PowerNI Help & Support Bills & Payments If I receive an estimated bill how can I get an accurate one?

If I receive an estimated bill how can I get an accurate one?

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Contact us and provide us with your customer account number and an up-to-date reading. We’ll be happy to process your reading to produce a revised bill for you. Please try to provide us with an accurate reading as soon as possible after you receive your bill.


More billing questions


More billing questions

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