Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
We have services available for customers who are blind or partially sighted.
Easier bill
We can supply your bill in braille, large print or as a talking bill.
Doorstep services
You can give us a password to use when a member of our staff visits your home.
To take advantage of any of these services, please complete the customer care services form.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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