Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
Yes, you can arrange your own electrician that is a NICEIC Approved Contractor. Our installation partner will be happy to provide a checklist of what needs to be completed during the additional works. Only the Power NI’s installation partner can install the charger unit itself.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields