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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates Do I have to pay any money upfront for my charge point installation?

Do I have to pay any money upfront for my charge point installation?

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No. A survey to assess if the installation is a standard or non-standard will be carried out first.


More electric car charger questions


More electric car charger questions

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