Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
The app needs access to your media and files to display your bills and letters. If you deny the app access, you will be unable to view your bills and letters within the app.
If you do attempt to view a bill or letter the message will appear on-screen. If you would like to view the bill or letter, select ‘Yes’ and this pop up will no longer appear when you view your bills or letters.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
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