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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Keypad Pay-As-You-Go

How do I download the Keypad+ app?

  • My Home
  • Keypad & Keypad+
  • Keypad+ features
  • If you are an iOS user download the Keypad+ app.

  • If you are an Android user download the Keypad+ app.

  • Or search Keypad+ in the Apple App Store or Google Play Store.

  • Once you have downloaded the Keypad+ app it's time to pair your Keypad+ with your smartphone.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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