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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 5pm on weekdays.

Keypad Pay-As-You-Go

How much does it cost to have a Keypad meter installed?

  • My Home
  • Keypad & Keypad+
  • Keypad installation and usage

Keypad is our pay as you go option making it easier to budget and keep a track of what you’re spending. As a Power NI customer, it’s free to have a Keypad meter installed.

Find out more about getting a Keypad meter installed.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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