What does PC contribution mean?

PC contribution stands for ‘Previous Charge’ contribution.

If you see ‘previous charges’ on your Keypad display, this means that a payment has not been received for a previous top-up. If you have any previous charges, a percentage of each top-up you buy goes towards reducing these until they are cleared. We’ll agree a repayment rate that works for both you and us and take into consideration your individual circumstances and ability to pay. You will be sent an annual account statement, and we will inform you when all the arrears have been cleared.

To help keep track of this, we’ll send you an annual account statement and we'll let you know as soon as the outstanding balance has been cleared.

You can also contact us and make additional payments to reduce the arrears, this may be particularly useful during months of lower usage.

Please contact us at [email protected] if you would like up-to-date information on the amount of your arrears. 

Have you registered as a Power NI customer?

It’s important to register with Power NI and use the correct Keypad card, otherwise you could end up paying off someone else’s balance. To register, contact us.

Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.