Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
If your new property is supplied by Power NI your Direct Debit can continue. Please make sure to register your move with us via your online account and we'll transfer the Direct Debit to your new property.
If you pay by Monthly Direct Debit and wish to change your payment amount due to a change in circumstance, you can contact us.
If you pay by Quarterly Direct Debit, your bill amount will be lifted in full as normal.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields
