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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

Moving & Switching

PowerNI Help & Support Moving & Switching Do I need to contact my previous supplier?

Do I need to contact my previous supplier?

  • My Home
  • Moving & Switching
  • Switching providers

No, once you confirm your switch with us, you don’t need to do anything else.

We’ll get in touch with your previous supplier and let them know that you have switched electricity supplier.


More switching questions


More switching questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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