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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

PowerNI Help & Support My Account How do I change my password, email or other details?

Quick help

You can log in to your online account to update your account

Update your account details

How do I change my password, email or other details?

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  • My Account
  • Power NI Perks

Just go to the ‘Account’ section and chose ‘Account Settings’, ‘Security Centre’. Here you’ll be able to update your details, including your password or email address. To update your Personal Details, Contact Details or Communication Preferences please go to Account, Account Settings, General Settings.


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