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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

My Account

PowerNI Help & Support My Account How do I change my password, email or other details?

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You can log in to your online account to update your account

Update your account details

How do I change my password, email or other details?

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  • My Account
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Just go to the ‘Account’ section and chose ‘Account Settings’, ‘Security Centre’. Here you’ll be able to update your details, including your password or email address. To update your Personal Details, Contact Details or Communication Preferences please go to Account, Account Settings, General Settings.


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