Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usChristmas period opening hours
Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.
Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.
Once you are logged into your Power NI Perks account, click on 'Account’ at the top right-hand side of your screen and then select 'Account Settings’, then 'General Settings' from the left-hand side navigation. You will then be able to select the details you wish to change.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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