Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
Once you are logged into your Power NI Perks account, click on 'Account’ at the top right-hand side of your screen and then select 'Account Settings’, then 'General Settings' from the left-hand side navigation. You will then be able to select the details you wish to change.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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