Billing FAQs
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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.
Once you are logged into your Power NI Perks account, click on 'Account’ at the top right-hand side of your screen and then select 'Account Settings’, then 'General Settings' from the left-hand side navigation. You will then be able to select the details you wish to change.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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