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Important information

Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

My Account

I used to use a retailer and they’re not on the new site what can you do?

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When we moved to a new site, unfortunately not all retailers choose to move.  However, there are lots of great alternatives on the new site that you could choose from.


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Our team of energy experts would be happy to answer any questions. We’re here to help.

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