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Important notice

Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.

To report power cuts, please contact NIE Networks.

My Account

I used to use a retailer and they’re not on the new site what can you do?

  • My Home
  • My Account
  • Power NI Perks

When we moved to a new site, unfortunately not all retailers choose to move.  However, there are lots of great alternatives on the new site that you could choose from.


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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