Billing FAQs
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Our team of energy experts would be happy to answer any questions. We’re here to help.
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
When we moved to a new site, unfortunately not all retailers choose to move. However, there are lots of great alternatives on the new site that you could choose from.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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