Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.
To report power cuts, please contact NIE Networks.
When we moved to a new site, unfortunately not all retailers choose to move. However, there are lots of great alternatives on the new site that you could choose from.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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