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Important notice

Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.

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PowerNI Help & Support My Account I’ve opted out of Power NI / Rewards Gateway emails why am I still receiving them?

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I’ve opted out of Power NI / Rewards Gateway emails why am I still receiving them?

  • My Home
  • My Account
  • Power NI Perks

To opt out of receiving Perks emails from our new provider (Reward Gateway) you need to log in to the ‘Account’ section of the Perks platform, go into ‘Communication Preferences’ and disable the email comms. Account > Account Settings > Communication Preferences


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