Billing FAQs
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Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.
Perks is on a platform ran by a company called Reward Gateway, who also have employee schemes available however these are not applicable to Power NI customers. Any reference to an 'employee scheme' or 'payroll information', either in the Perks Privacy Notice or on the site, are to be ignored as they are not relevant to the Power NI Perks customer reward scheme.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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