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Christmas period opening hours

Please note we're closed on Thursday 25 December, Friday 26 December and Thursday 1 January. Friendly credit will continue to supply customers on Thursday 25 December and Thursday 1 January, where applicable.

Emergency situations (e.g. power cuts) can be reported to Northern Ireland Electricity Networks 24/7 on 03457 643 643 or online at powercheck.nienetworks.co.uk.

My Account

PowerNI Help & Support My Account Why has my account expired?

Why has my account expired?

  • My Home
  • My Account
  • Power NI Perks

If you have switched to another electricity provider and are no longer a Power NI customer you will have a period of two months from the time of leaving Power NI in which you can continue to access your Power NI Perks account.

We would advise you to withdraw any cashback held on your account within this period, after this time you will no longer have access to Power NI Perks.


More account questions


More account questions

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