Important notice
Please note. On Monday 25 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 26 May.
To report power cuts, please contact NIE Networks.
If you have switched to another electricity provider and are no longer a Power NI customer you will have a period of two months from the time of leaving Power NI in which you can continue to access your Power NI Perks account.
We would advise you to withdraw any cashback held on your account within this period, after this time you will no longer have access to Power NI Perks.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
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