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Important information

Due to the ongoing global Microsoft outage, our email customer service channel is unavailable right now. Don't worry, for urgent enquiries you can still contact us on our Customer Helpline (lines open Mon to Fri, 9am to 5pm) or by sending us a direct message on social media. Thanks for your understanding.

My Account

PowerNI Help & Support My Account Why has my account expired?

Why has my account expired?

  • My Home
  • My Account
  • Power NI Perks

If you have switched to another electricity provider and are no longer a Power NI customer you will have a period of two months from the time of leaving Power NI in which you can continue to access your Power NI Perks account.

We would advise you to withdraw any cashback held on your account within this period, after this time you will no longer have access to Power NI Perks.


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