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Information for Keypad customers

Keypad customers will be unable to top-up from 23:00 on Saturday 15 November to 04:30 on Sunday 16 November. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

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PowerNI Help & Support My Account Why can I no longer access Perks from 14 March 2023?

Why can I no longer access Perks from 14 March?

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If you are no longer a Power NI customer or are an employee (past or present), and had no cashback on your account prior to 14 March 2023, you are no longer eligible to access Perks as it is a Power NI customer reward scheme only. If you are a Power NI customer and are unable to gain access, please contact Reward Gateway’s Perks helpdesk by phone on 0203 780 1891.


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