Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant Information
Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
There is no difference in the electricity that is supplied to your home. Individual properties cannot be targeted to receive Eco Energy only. By signing up to Eco Energy, Power NI commits to purchase the equivalent of your consumption from renewable sources.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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