Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
New and existing Power NI home energy customers can make the switch to Eco Energy tariff. Our Eco Energy tariff is available to credit and Keypad customers. Eco Energy is not available for Economy 7 customers.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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