Billing FAQs
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Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
Yes, you can arrange your own electrician that is a NICEIC Approved Contractor. Our installation partner will be happy to provide a checklist of what needs to be completed during the additional works. Only the Power NI’s installation partner can install the charger unit itself.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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