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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates Can I get my own electrician to carry out additional work?

Can I get my own electrician to carry out additional work?

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  • Electric vehicle chargers

Yes, you can arrange your own electrician that is a NICEIC Approved Contractor. Our installation partner will be happy to provide a checklist of what needs to be completed during the additional works. Only the Power NI’s installation partner can install the charger unit itself. 


More electric car charger questions


More electric car charger questions

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