Billing FAQs
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Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
No. A survey to assess if the installation is a standard or non-standard will be carried out first.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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