Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.
No, you don’t have to switch, and you can remain on your current tariff. However, based on your consumption, you could make greater savings by switching to one of our EV tariffs.
If you wish to switch to an EV tariff, please fill out the form and we will contact you to complete the change to your preferred EV tariff.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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