Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant notice
Please note. On Monday 13 June and Tuesday 14 July, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Wednesday 15 July. To report power cuts, please contact NIE Networks.
No, you don’t have to switch, and you can remain on your current tariff. However, based on your consumption, you could make greater savings by switching to one of our EV tariffs.
If you wish to switch to an EV tariff, please fill out the form and we will contact you to complete the change to your preferred EV tariff.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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