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Information for Keypad customers

From 16 June, when you buy a top-up you will receive a 40-60 digit price change code. Please enter the full code into the meter. If you're experiencing issues topping up email us at [email protected]. Our customer care team are responding to emails 9am to 10pm during the weekday and 9am to 1pm over the weekend.

Tariffs & Rates

PowerNI Help & Support Tariffs & Rates I am already a Power NI customer and I drive an electric car, do I have to switch to an EV tariff?

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You can switch to an EV tariff today.

Fill out EV form

I am already a Power NI customer and I drive an electric car, do I have to switch to an EV tariff?

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No, you don’t have to switch, and you can remain on your current tariff. However, based on your consumption, you could make greater savings by switching to one of our EV tariffs. 
 
If you wish to switch to an EV tariff, please fill out the form and we will contact you to complete the change to your preferred EV tariff. 


More electric vehicle questions


More electric vehicle questions

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