As of the 25th of May we've updated our website to increase our security. You will be unable to access the Power NI website, Keypad top up and Fastpay online payment services unless you take action to update your internet browser or your PC.
Your PC is running an older internet browser, which is not as secure as modern systems and you should consider upgrading to a more secure alternative. This is part of an industry-wide initiative to improve web site security.
You can continue to use this website by changing your browser to Firefox. You can download Firefox here, Please contact us if you require further information.
The COVID-19 crisis is placing increased demands on our available staff and our business. For up to date advice on how we’re supporting our customers visit our COVID-19 info & FAQ page. If you do need to get in touch about something urgent or you are struggling to pay your bill you can send us an online message.
Register for an Energy Online account, top up your Keypad or pay bills as a guest with the Power NI app. The app is free to download and has lots of great features including:
*Available to Power NI credit customers only.
**Available to Power NI Keypad customers only.
Android & iOS App Users: You will be unable to login using your Quickpay login details and should register for a new Energy Online account. If you do not want to register for Energy Online, and would like to top up or pay a bill within the app, simply click on ‘Top up or pay a bill without registering’ at the bottom of the Register or Sign In page.
You’ll now be taken to our new and improved online billing website.
It may look a little different but making payments is quick and easy, simply follow the instructions on screen.
You’ll now be taken to our new and improved
online Keypad top up website.
It may look a little different but making payments
is quick and easy, simply follow the instructions on