Information for Keypad customers
From 11 November, when you buy a top-up you will receive a 40 to 60 digit price change code. Please enter the full code into your meter. If you're experiencing issues topping up, please email us. Our customer care team are responding to emails 9am to 8pm during the weekday and 9am to 1pm over the weekend.
The easy way to pay your bills.
Save up to £60 each year!
Spread the cost of your electricity bills into manageable monthly direct debit amounts.
Activate your online account
Save up to 6% when you choose online billing and manage your energy through our award-winning mobile app.
Unit rate prices
| Effective unit rate (excl. VAT) | Effective unit rate (incl. VAT) | |
|---|---|---|
| Postal bill | 27.18p [*] | 28.54p [*] |
| Online billing | 26.61p [*] | 27.94p [*] |
Go green
By choosing Eco Energy [2] we’ll match your consumption with electricity from 100% renewable sources [3], generated right here in Northern Ireland.
Access to Power NI Perks
Enjoy discounts and cashback deals on a huge range of high street stores and online shops with Power NI Perks, the customer rewards platform with massive everyday savings.
Go contract free
No contracts [^], tie ins or exit fees just freedom of choice and flexibility.
Save up to £46 each year!
Pay your electricity bill in full every three months with straightforward and simple direct debit.
Save up to £20 each year!
Receive a quarterly electricity bill and pay in full online, at the Post Office or any PayPoint outlet.
100% green electricity
Reduce your carbon footprint and protect the planet by going green with our Eco Energy tariff. With this tariff, all electricity is sourced entirely from Northern Ireland renewable generators.
Switch to green electricity
No fixed term contracts
gives you freedom and flexibility.
No exit fee
so that's one less thing to worry about
100% green energy plans
helping protect our planet
We use innovative technology
to make managing your energy easy
Our pay by bill electricity plan has different payment options available for both new and existing customers.
| Payment method | Discount | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
|---|---|---|---|
| Best DealMonthly Direct Debit with online billing | Up to £60 | 26.61p* | 27.94p* |
| Quarterly Direct Debit with online billing | Up to £46 | 27.04p* | 28.39.p* |
| Standard with online billing | Up to £20 | 27.74p* | 29.13p* |
| Quarterly Direct Debit | Up to £26 | 27.60p* | 28.98p* |
| Monthly Direct Debit | Up to £40 | 27.18p* | 28.54p* |
| Standard | N/A | 28.31p | 29.73p |
Spreads the cost
Avoid large bill amounts in winter months
Automatic payments
No need to worry about missing payments
Best electricity plan
With savings of up to 6% or £60 per year
Peace of mind
Protected by the direct debit guarantee
Pay monthly electricity is an option available to customers who wish to pay their electricity bill by direct debit. It is based on an estimate of your electricity usage split into equal monthly payment amounts which will be collected from your bank or building society. Pay monthly electricity means you don’t have to pay the entire electricity bill in one go, as it is broken down into smaller, more manageable monthly amounts. This helps to avoid large bills particularly in the winter months.
Even though you will pay monthly for your electricity you will still receive a quarterly bill so that you can view your consumption and keep track of costs over time. If you are a monthly direct debit customer with an online billing, your quarterly bill will be available in your online account along with previous bills, for up to two years. We will send you an email notification when you have a new bill to view.
Pay monthly and pay quarterly both offer scheduled direct debits, however the key difference is that:
| Monthly Direct Debit | Quarterly Direct Debit | |
|---|---|---|
Payment frequency | Choose a payment date between 1st and 28th each month to suit you. | Your payment will be taken from your bank account 14 days after your bill is produced. |
Payment amount | We look at your historical energy consumption to forecast your costs for the next 12 months. | This will vary depending on how much electricity you've used in the billing period |
Discount applied | 4% [2] | 2.5% [1] |
What you need to switch
To speed through your switch, you’ll need:
There is no need to contact your current supplier, we will take care of everything for you.
Switch now
Compare plans & prices
Still searching for the right electricity plan? View all your options online.
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Our team of energy experts are on hand to find the best fit plan for your home and lifestyle.
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There are two options available if you prefer to pay by Direct Debit: Quarterly and Monthly Direct Debit.
•Monthly Direct Debit - You pay the same amount each month straight from your bank account.
•Quarterly Direct Debit - You pay for what you use each quarter straight from your bank account.
If we have your historical energy consumption, we will forecast your energy costs for the next 12 months. If we do not have historical data, we will calculate your monthly payments based on some property details e.g. property type – detached, flat, number of bedrooms, number of rooms in total and number of occupants. This cost is then split into equal amounts to enable you to make regular instalments instead of having to pay the entire bill in one payment.
Your Monthly Direct Debit is reviewed annually and 6 monthly if it falls within certain parameters. If we think you're paying too much, or not enough, for the energy you've used and what you're likely to use in the future then we'll adjust your Monthly Direct Debit accordingly. We'll let you know about this by email or letter and give you at least 10 working days’ notice of the change.
Every household is different, however there are common themes that occur in most households regarding energy consumption. Acknowledging which electrical appliances use the most electricity and understanding basic energy saving tips, can have a positive impact in terms of a lower electricity bill.
You can view your bill online and access lots of other benefits (including savings of up to £60* per year) by registering for an online account and receiving online billing.
[1] Quarterly Direct Debit customers get 2.5% discount up to £6.50 per quarter, equivalent to £26 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
[2] Monthly Direct Debit customers get 4% discount up to £10 per quarter, equivalent to £40 per year. The maximum discount would be obtained by a customer spending £250 each quarter on electricity. To view Power NI standard rates please visit our unit rates page.
Activate your online account
