Billing FAQs
Unit rates below are effective until 30 November 2024 - click here to see unit rates from December 2024.
Payment method | Discount | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|
Best DealMonthly Direct Debit with online billing | Up to £60 | 26.61p* | 27.94p* |
Quarterly Direct Debit with online billing | Up to £46 | 27.04p* | 28.39p* |
Monthly Direct Debit | Up to £40 | 27.18p* | 28.54p* |
Quarterly Direct Debit | Up to £26 | 27.60p* | 28.98p* |
Standard with online billing | Up to £20 | 27.74p* | 29.13p* |
Keypad | 2.5% | 27.60p | 28.98p |
Keypad reward £50 top up | 2.5% plus £1 free | 27.06p* | 28.41p* |
Keypad reward £80 top up | 2.5% plus £2 free | 26.93p* | 28.27p* |
Keypad reward £125 top up | 2.5% plus £3 free | 26.95p* | 28.30p* |
Best dealKeypad reward £150 top up | 2.5% plus £4 free | 26.88p* | 28.23p* |
Standard | N/A | 28.31p* | 29.73p* |
Payment method | Discount | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|
Best DealMonthly Direct Debit with online billing | Up to £60 | 26.61p* | 27.94p* |
Quarterly Direct Debit with online billing | Up to £46 | 27.04p* | 28.39.p* |
Standard with online billing | Up to £20 | 27.74p* | 29.13p* |
Quarterly Direct Debit | Up to £26 | 27.60p* | 28.98p* |
Monthly Direct Debit | Up to £40 | 27.18p* | 28.54p* |
Standard | N/A | 28.31p | 29.73p |
Payment method | Discount | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|
Best dealKeypad reward £150 top up | 2.5% plus £4 free | 26.88p* | 28.23p* |
Keypad reward £125 top up | 2.5% plus £3 free | 26.95p* | 28.30p* |
Keypad reward £80 top up | 2.5% plus £2 free | 26.93p* | 28.27p* |
Keypad reward £50 top up | 2.5% plus £1 free | 27.06p* | 28.41p* |
Keypad | 2.5% | 27.60p* | 28.98p* |
Payment method | Discount | Time band | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|---|
Best Deal Monthly Direct Debit with online billing | Up to £60 | Day rate | 25.24p* | 26.50p* |
Standing charge | 12.25p* | 12.86p* | ||
Quarterly Direct Debit with online billing | Up to £46 | Day rate | 25.65* | 26.93p* |
Standing charge | 12.44p* | 13.07p* | ||
Standard with online billing | Up to £20 | Day rate | 26.32p* | 27.63p* |
Standing charge | 12.77p* | 13.41p* | ||
Monthly Direct Debit | Up to £40 | Day rate | 25.78p* | 27.07p* |
Standing charge | 12.51p* | 13.13p* | ||
Quarterly Direct Debit | Up to £26 | Day rate | 26.18p* | 27.49p* |
Standing charge | 12.70p* | 13.34p* | ||
Standard rate | N/A | Day rate | 26.85p | 28.20p |
Standing charge | 13.03p | 13.68p | ||
Keypad | 2.5% | Day rate | 26.18p | 27.49p |
Standing charge | 12.70p | 13.34p |
Payment method | Discount | Time band | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|---|
Best DealMonthly Direct Debit with online billing | Up to £60 | Night rate | 14.76p* | 15.50p* |
Day rate | 30.85p* | 32.39p* | ||
Standing charge | 12.25p* | 12.86p* | ||
Quarterly Direct Debit with online billing | Up to £46 | Night rate | 14.99p* | 15.74p* |
Day rate | 31.34p* | 32.91p* | ||
Standing charge | 12.44p* | 13.07p* | ||
Standard rate with online billing | Up to £20 | Night rate | 15.39p* | 16.16p* |
Day rate | 32.16p* | 33.77p* | ||
Standing charge | 12.77p* | 13.41p* | ||
Monthly Direct Debit | Up to £40 | Night rate | 15.07p* | 15.83p* |
Day rate | 31.51p* | 33.08p* | ||
Standing charge | 12.51p* | 13.13p* | ||
Quarterly Direct Debit | Up to £26 | Night rate | 15.31p* | 16.07p* |
Day rate | 32.00p* | 33.60p* | ||
Standing charge | 12.70p* | 13.34p* | ||
Standard rate | N/A | Night rate | 15.70p | 16.49p |
Day rate | 32.82p | 34.46p | ||
Standing charge | 13.03p | 13.68p |
Payment method | Discount | Time band | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|---|
Best DealMonthly Direct Debit with online billing | Up to £60 | Day | 30.85p* | 32.39p* |
Night | 14.76p* | 15.50p* | ||
Standing charge | 12.25p* | 12.86p* | ||
Quarterly Direct Debit with online billing | Up to £46 | Day rate | 31.34p* | 32.91p* |
Night rate | 14.99p* | 15.74p* | ||
Standing charge | 12.44p* | 13.07p* | ||
Standard with online billing | Up to £20 | Day rate | 32.16p* | 33.77p* |
Night rate | 15.39p* | 16.16p* | ||
Standing charge | 12.77p* | 13.41p* | ||
Monthly Direct Debit | Up to £40 | Day rate | 31.51p* | 33.08p* |
Night rate | 15.07p* | 15.83p* | ||
Standing charge | 12.51p* | 13.13p* | ||
Quarterly Direct Debit | Up to £26 | Day rate | 32.00p* | 33.60p* |
Night rate | 15.31p* | 16.07p* | ||
Standing charge | 12.70p* | 13.34p* | ||
Standard | N/A | Day rate | 32.82p | 34.46p |
Night rate | 15.70p | 16.49p | ||
Standing charge | 13.03p | 13.68p |
Payment method | Discount | Time band | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|---|
Best DealKeypad | 2.5% | Day | 32.00p* | 33.60p* |
Night | 15.31p* | 16.08p* | ||
Standing charge | 12.70p* | 13.34p* |