
Billing FAQs
Important information - Keypad customers
Keypad customers will be unable to top up from 9pm on 5 July to 7am on 6 July. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.
Payment method | Discount | Time band | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|---|
Monthly Direct Debit with online billing | Up to £60 | Day | 32.13p* | 33.74p* |
Night | 15.36p* | 16.13p* | ||
Standing charge | 12.23p* | 12.84p* | ||
Quarterly Direct Debit with online billing | Up to £46 | Day rate | 32.64p* | 34.27p* |
Night rate | 15.60p* | 16.38p* | ||
Standing charge | 12.42p* | 13.05p* | ||
Standard with online billing | Up to £20 | Day rate | 33.50p* | 35.17p* |
Night rate | 16.01p* | 16.81p* | ||
Standing charge | 12.75p* | 13.39p* | ||
Monthly Direct Debit | Up to £40 | Day rate | 32.81p* | 34.45p* |
Night rate | 15.69p* | 16.47p* | ||
Standing charge | 12.49p* | 13.11p* | ||
Quarterly Direct Debit | Up to £26 | Day rate | 33.33p* | 34.99p* |
Night rate | 15.93p* | 16.73p* | ||
Standing charge | 12.68p* | 13.32p* | ||
Standard | N/A | Day rate | 34.18p | 35.89p |
Night rate | 16.34p | 17.16p | ||
Standing charge | 13.01p | 13.66p |
Payment method | Discount | Time band | Unit rate (excl. VAT) | Unit rate (incl. VAT) |
---|---|---|---|---|
Keypad | 2.5% | Day | 33.33p* | 35.00p* |
Night | 15.93p* | 16.73p* | ||
Standing charge | 12.68p* | 13.31p* |