
Billing FAQs
Information for Keypad customers
From 16 September, when you buy a top-up you will receive a 40-60 digit tariff change code you will need to enter into your meter. If you're experiencing issues topping up, email us or call us on 08000 285 455. We've extended our opening hours to support customers, visit contact us to find out more.
We have partnered with the FASTER Project Northern Ireland who have developed an EV Fuel Savings Calculator.
Helping you see how much you could potentially save by making the switch to electric.
Discover our range of electric car and home energy tariff solutions to suit your lifestyle. We offer flexible payment options for pay-as-you-go and direct debit customers as well as tariff options to suit your charging needs. Benefit from cheaper night-time electricity or choose our standard plan for flexible, anytime charging.
Save up to £330 a year!
Take advantage of reduced night time rates for overnight charging.
Save up to £60 a year!
Suited to drivers who prefer the ability to charge at home at any time of the day.