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Important notice

Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.

Bills & Payments

PowerNI Help & Support Bills & Payments How can I check the balance on my account?

Quick help

You can log in to your online account to action the task below.

Find out the balance on my account

How can I check the balance on my account?

  • My Home
  • Bills & Payments
  • Accessing and managing bills

If you would like to check the balance on your account, you can do this by logging into your online account and viewing ‘account balance’. You can also contact us and select option 2 ‘bill payment or balance enquiry’. 


More billing questions


More billing questions

Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

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