Billing FAQs
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Our team of energy experts would be happy to answer any questions. We’re here to help.
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
There are lots of ways to reduce energy usage in your home.
You can receive discounts on your bill if you pay by Direct Debit or sign up for Energy Online.
Look at our handy energy saving tips for ideas and inspiration.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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