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Important notice

Our systems are undergoing planned maintenance from Friday 7 – Sun 9 November. During this time you may be unable to access our websites and apps. However, Keypad customers will still be able to top-up online. We apologise for any inconvenience.

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Register today for the Power NI Customer Care Register or the NIE Networks Medical Care Register.

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Customer care services

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At Power NI we care about all our customers and particularly mindful of older people, those with a disability or long term illness. If this applies to you, we have additional services that you can join and benefit from.


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