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Important Information

Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.

Bills & Payments

PowerNI Help & Support Bills & Payments I am deaf or hearing impaired. How can I contact you?

I am deaf or hearing impaired. How can I contact you?

  • My Home
  • Bills & Payments
  • Special circumstances and services

We want to make contacting us as easy as possible.  At Power NI we use Relay UK to help our deaf, hard of hearing and speech impaired customers to talk to us. It’s like a 3-way call between you, a Relay assistant and Power NI. Visit Relay UK to find out more.


More billing questions


More billing questions

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