Billing FAQs
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact usImportant Information
Our systems are undergoing planned maintenance from Saturday 29 to Sunday 30 November. During this time you may be unable to access your online account. Keypad customers will still be able to top-up online. We apologise for any inconvenience.
You can download, save and print your Power NI bills from the last 2 years using your online account. Simply log in and click ‘my bills/letters’ to view.
You can also get in touch with us to request a copy of a previous bill. Please note that there may be a charge for this service.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields