Billing FAQs
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From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
You can download, save and print your Power NI bills from the last 2 years using your online account. Simply log in and click ‘my bills/letters’ to view.
You can also get in touch with us to request a copy of a previous bill. Please note that there may be a charge for this service.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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