Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
The 'payment due date' is indicated on the top of the bill. This is generally 14 days after the bill is produced.
.jpg "when-do-i-need-to-pay-my-bill-(1).jpg")
If you pay by Quarterly Direct Debit you don’t need to do anything as payment is taken automatically. If you pay by Monthly Direct Debit, we will continue to debit the agreed payment amount on your chosen date each month. Your bill provided is a statement of your account.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
Mandatory fields
