Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
If you're unsure on the different items on your bill see below for a full breakdown.
Keypad pay as you go
Front of bill:
Reverse of bill:
Understanding your bill - Non-Direct Debit
Watch our guide if you wish to understand the different sections of your Power NI electricity bill. This video is for Non-Direct Debit customers.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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