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Important notice

Please note. On Monday 4 May, our customer care lines will be closed. For queries during this time, please visit our help and support section. We'll be back and happy to help on Tuesday 5 May.

To report power cuts, please contact NIE Networks.

Keypad Pay-As-You-Go

PowerNI Help & Support Keypad & Keypad+ What do I do if I can't download the Keypad+ app?

What do I do if I can't download the Keypad+ app?

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  • Keypad+ features

If you are not able to download the Keypad+ app please contact us at [email protected]. In the meantime if you need to top up, please use the existing Power NI app and key the powercode in to the Keypad+ unit manually.


More Keypad & Keypad+ questions


More Keypad & Keypad+ questions

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