Important information
From 6 Oct, eligible customers will automatically receive the government-funded £63 HEDS credit on their bill or next Keypad top-up. There’s no need to contact us. Read more.
The switching process can take 2- 4 weeks to complete. Your switch is fully complete once you receive your Power NI welcome pack. If we're having any issues processing your switch, we'll get in touch to let you know.
If you don’t receive anything from us after 4 weeks get in touch and we’ll look into this for you.
Still have questions?
Our team of energy experts would be happy to answer any questions. We’re here to help.
Contact us
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