Skip to main content

My Account

How do I close my Power NI account?

  • My Home
  • My Account
  • Account management

If you're moving out, and would like to close your Power NI account you can now update us within your online account. Simply login and visit the ‘Close my account’ section. All you need is:

  • The date you are moving out.

  • A closing meter read if your property has a bill pay meter.

  • A forwarding address. 

We'll confirm your move has been processed by emailing you a confirmation that your account has been closed. 


Still have questions?

Our team of energy experts would be happy to answer any questions. We’re here to help.

Contact us
Chat person

Mandatory fields

By submitting this form you consent to Power NI contacting you in relation to this enquiry. For details on how we use your information, please view our Privacy Statement.